WHAT CUSTOMERS SAY ABOUT CARAVAN?

Paul

HA1 1BQ UK

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Subject: CRM and Back-office for Travel
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Hi there,

I am looking for the right person to contact within your company to
share some relevant information about moonstride.

We are moonstride – a cloud based travel CRM and backoffice platform
designed for tour operators and travel agents.

We are on a mission to make your work-life a treat!

Here is a quick product overview of the platform:
www.moonstride.com/

• Enquiry, Lead management and CRM
• Quotation builder /Itinerary builder
• Booking engine
• Supplier and agent accounting
• Tasks management, reminders and notifications
• Reports

Could you kindly let me know who is the best person to organise a quick
5-10 mins call to discuss what moonstride can do for your business?

Kind regards,
Paul | Customer Success Manager

Phone: +44 208 004 4933
Email: paul.s@moonstride.com
Website: www.moonstride.com

London | Barcelona | Dubai | Toronto

MR

Rated:

5

Star

Atika

London

Alhamdullilah we had a amazing spiritual Haaj. The organisers Abdul Raab and Rehan were very experienced and made our journey very comfotable. I would definitely recommend this company to anyone wanting to go to Hajj. What i liked the most is they guaranteed the hotel, unlike other providers who dont guarantee the hotel advertised. Caravan Tours were recommended to us from a family friend and i am glad we went ahead with them. Inshallah my parents will now perform Umrah with this company.

Amazing Spiritual Journey

Rated:

5

Star

Gazalla

Birmingham

I was delighted to travel with Caravan Tours for my Hajj tour. They provided outstanding service with highly trained staff. I was travelling with my husband and it was the first time, Caravan Tours made it even special by giving great hospitality in Makkah and Madina. I was educated about different parts of the hajj as we were going along. Abdul Rabb is a great leader and knows how to provide great customer service. I would recommend everyone to choose this service to plan their Umrah or Hajj tour. It was my life time journey that enabled me to treasure golden memories because of a talented team of people.

Hajj Service

Rated:

5

Star

Bashir A

London

We were blessed to travel with Caravan for Hajj 2019. From the outset seminar, we met the partners, who were with us all the way during Hajj.

Abdul Rab, Rehan and Muna bring their distinctive skills to the package, which meant we felt looked after, communicated with and all hotel, food qurbani and transportation well coordinated - which is not easy due the logistical challenges of 2million people during Hajj.

Our Imam/Scholar and guide was excellent with a deep spritiual and historical knowledge ...and sense of humour!

All in all, we had a wonderful journey with some great companions. I would definitely now always travel with no other operator.

Thank you Abdul Rab, Rehan and your wonderful team in London and in KSA!

JAK

Great Hajj partners

Rated:

5

Star

Farman Khan

Londonderry

Excellent Staff very organised
Rehan & Abdul Rab are amazing
Highly recommend

F Khan

Rated:

5

Star

Muhammad Sharif

Doha

Dear brothers and sister.
Rating is 4.5 actually.
I was blessed to perform Hajj 2019 along with my wife.
Excellent before, during and after Hajj service provided by the Caravan Team. On ground support and help was available right from landing in Jeddah to leaving from Madinah.
Of course there were few hiccups during the whole two week stay but largely due to KSA officials arrangements. Caravan group provided what they promised us.
We were staying right in front of Haram and Majid-e-Nabwi, Alhamdulillah.
I strongly recommend this team.
Brother Abdul Rabb was exceptional and spec6thanks to him.

Hajj 2019

Rated:

4

Star

Rashid Ejaz

Luxembourg

My wife and I have just performed hajj with Caravan Tours. It was very well organised throughout. The Caravan staff including Abdul Rab and Rehan were very helpful and experienced. I would definitely recommend them.

Hajj 2019

Rated:

5

Star

Sarah Mansoor

birmingham

Had a wonderful experience of booking hajj package with Caravaan 14 days 5 star package which was delivered as promised. Many other tour operators had moved their customers to aziziyah even though they were promised makkah hotel access during days of hajj. We had full access to makkah hotel on all days of hajj and transport was provided throughout except for the days of hajj which was clearly explained prior to travel as this restriction was imposed by hajj ministry. Sales agent Adnan was very proactive and friendly and always answered all queries promptly. Payment procesd was very easy and no one hassled us to pay instantly. Abdur rab, group leader was a man of experience who himself has completed 10 hajj. He was very helpful throughout the whole process and was easily accessible to answer any queries. Abdur-rab always ensured that everyone needs were catered for and was a man equipped with a patience of a saint who wouldnt even frown in the most difficult situation. Our accomodation was Swissotel makkah which had great easy access location and i had kaaba view which made the whole experience exceptional. They providef direct flight from london to jeddah which was a plus as saudi airlines do not land on hajj terminal which gets notoriously busy on hajj days. We cleared immigration within 40 mins and were given chance to buy sim cards while waiting for coach .Overall very satisified with their service , they delivered what was promised and i highly recommend them for hajj services. 5 star package delivered with 5 star personal customer service.

5 star package delivered with 5 star customer service as promised

Rated:

5

Star

Nadeem Sheikh

London

Thanks Sheikh Sahab. Fahad came back with family very happy. Much appreciated with lot more business together Insha Allah.

Very Happy

Rated:

5

Star

Mahomed Hussien Gaffar

London

Dear brother and Sister, Alhamdulilah I went for Hajj 2018 with caravan and tour, I must say that from begging of making booking till the end of my Hajj journey I have had the greatest service by Abdul Rab throughout my journey. I would definitely recommend caravan and tours for the experience I have had unforgettable trip amazing, Abdul Rad knows exactly how to
Look after there hajjis my stay in Makkah Mina, Arafat musdalifah and Madina was comfortable as it could be, May Allah succeed Him more with the future service. It’s definitely worth going with them.

Best regards
M.Hussien Gaffar

Great company and excellent service

Rated:

5

Star

Nazir Ahmad

London

Recently we were blessed to visit the land of the Prophet Peace Be Upon Him for UMRAH.

Just want to say thank you so much for the lovely trip you arranged for us.

We would like to mention the name of Txxxx Bxxx IN MACCA who was outstanding and arrange all our TRANSPORT.

I would like to say thanks to Sxxxx Fxxxxx as well for all his assistance.

Lovely Trip with Caravan Tours

Rated:

5

Star

Mohammad Hussain

London

Alhumdulillah our experience was very pleasant. Your staff in Saudi is great and very hospitable. Even though they never met us, they really looked after us professionally and with great care. All our transport was on time and very reliable and that made our journey even more pleasant. They are very reassuring and calm, just the type of service you need!

Thanks for all your efforts in tickets, visas etc., Inshallah, Allah will reward you for making it easy for people to do Umrah and Hajj.

Extremely helpful staff in Saudi Arabia!

Rated:

5

Star

Anbar

London

Assalam u alaikum Irfan bhai, Alhamdullilah I came back on Sunday and everything went well. I wanted to thank you and Abdul Rab bhai for looking after me. Both me and my wife are very grateful for the help and support you have provided us. Everything went very well Alhamdullilah. Thank you once again.

Thanks!

Rated:

5

Star

Fahad Begh

London

The service was very friendly, informative, and incredibly helpful from Caravan Tours. I would highly recommend the service and company. I would happily reuse this company.

Friendly Service

Rated:

5

Star

Syed Khaja Mohiuddin

London

A belter of a service; Caravan sets an example for others to follow. They keep their stuff simple and provide what a customer really needs! Thank you so much once again.

One of the best travel agencies I have come across

Rated:

5

Star

Muqeet Khan

London

The service provided to me was prompt and arrangements made were as per promise. Highly recommended travel agency.

Absolutely recommended!

Rated:

5

Star